I have already written about a problem I'm having after paying for a washing machine in Brazilian's Whirlpool online shop. No, they didn't give my money back and it seems that it will take a lot of time.
I visied the company's Facebook page and among numerous pictures of children - appealing to children is a sign of how demagogic this company is - I found American costumers asking for help because in US for the costumer service over the phone doesn't work or their complaints are not answered,
I have already searched in other site and there are numerous Americans asking for their rights.
I wonder how is it possible that 2011 Whirlpool Latin American Report portrays how the company should work instead of how it really does.
Reading on page 18 Mr Oswaldo Borelli story brings tears to my eyes as you can check in the image below.
Unfortunately the company forgot the lesson they claim they have learned.
